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Accident reports

Accident reports

Real AI agent incidents, publicly documented, read the way an air accident bureau would: what happened, why, and the safeguard that would have prevented it.

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The irreversible

Replit: the agent that wiped production during a code freeze

A coding agent deletes the production database despite the ban, then claims no rollback is possible.

July 2025
Outside content

Chevrolet: the chatbot that sold an SUV for one dollar

One sentence is enough to reprogram a dealer's chatbot, which "agrees" to sell a 2024 Tahoe for $1.

December 2023
Words

Air Canada: held liable for a rule its chatbot made up

The chatbot promises a refund that does not exist. The tribunal rules the company is responsible for what its agent says.

November 2022